Mitel 8520 - Manual (Page 34)

Answering and Placing Calls
Page 22 Mitel ® 8520 Telephone User Guide – Issue 14, June 2010
Using Off-Hook Voice Announce
To use Off-Hook Voice Announce 2 :
• Do not hang up. After the busy signal stops, you are automatically connected and may
speak.
• If you hear music or if the phone is in DND mode, your off-hook voice announce call will
not go through.
Off-Hook Voice Announce allows you to talk to the phone user on his or her handsfree
speakerphone, even though the user already has a call in progress on the handset. This feature
is not available if your phone has the Ring Intercom Always feature enabled.
Placing External Calls
The following sections describe features used when placing external calls.
To place an external call:
1. Press the OUTGOING button, an unlit CALL button, or enter the Outgoing Call access
code (the default code is 8).
2. Dial the number.
Depending on system configuration, you may also be able to use one of the following methods
to select an outgoing line:
• Enter the Select Line Group feature code. The default codes are 92001 to 92208.
• Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.
Contact your system administrator for more information about using Select Line Group or ARS
access codes.
2. This feature may or may not be enabled for your system.
NOTES
If you cannot place an external call because all outgoing lines are busy, you can
request a callback, which prompts the system to contact you when a line becomes
available. See “Requesting a Callback (Queuing the Phone)” on
page 21 .
If you are prompted for an account code (indicated by a single beep), you must
enter an account code before you can place your call. See “Using Account Codes”
on
page 28 .