Default feature codes, And “default feature codes” on – Mitel 5212 User Manual

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Mitel

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Model 5212/5224 IP Endpoint User Guide for Inter-Tel

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5000 Systems

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Default Feature Codes

The following table lists default feature codes. If your system administrator changes any of
the default codes, you can record the new codes in the “New Code” column for reference.

NOTES

Most of the following feature codes work when your endpoint is idle. However,
if you are on an active call or if the endpoint is off-hook, you may need to
press

(Special) before you enter the feature code to activate the feature.

If you make a mistake when entering a feature code, you can press

(Hold) to move the cursor to the left and delete the characters entered, or you
can press

*

to cancel the feature.

Feature

Page

Code

New Code

Account Code – Follow Calls

29

391

Account Code – Optional

29

390

ACD Agent – Log In

49

326

ACD Agent – Log In/Out

49

328

ACD Agent – Log Out

49

327

ACD Agent – Wrap-up Terminate

50

329

Agent Help – Reject

51

376

Agent Help – Request

51

375

Answer Ringing Call

19

351

Automatic IC Access – On/Off

19

361

Automatic Trunk Access – On/Off

19

360

Automatic Trunk Answer

20

350

Background Music – On/Off

12

313

Barge-in

52

386

Call Forward – All Calls

36

355

Call Forward – If Busy

36

357

Call Forward – If No Answer

36

356

Call Forward – No Answer/Busy

36

358

Call Logging

39

333

Change Language

12

301

Conference

36

5

Default Station

18

394

Directory

28

307

Display Time And Date

34

300

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