Intel Fireface 800 - Manual (Page 17)

User's Guide Fireface 800 © RME
17
Possible reasons why a Fireface is not found automatically:
• The FireWire port is not active in the system (drivers of the FireWire PCI or CardBus card
have not been installed)
• The FireWire cable is not, or not correctly inserted into the socket
•
No power. After switching the Fireface on, at least the red Host error LED has to be lit.
10.2 Driver Update
When facing problems with the automatic driver update, the user-driven way of driver installa-
tion will work.
Under >Control Panel /System /Device Manager /Sound, Video and Game Controllers /RME
Fireface 800 /Properties /Driver< you'll find the 'Update Driver' button.
XP: Select 'Install from a list or specific location (advanced)', click 'Next', select 'Don't
search I will choose the driver to install', click 'Next', then 'Have Disk'. Now point to the
driver update's directory.
Vista/7: Select 'Browse my computer for driver software', then 'Let me pick from a list of
device drivers from my computer', then 'Have Disk'. Now point to the driver update's direc-
tory.
This method also allows for the installation of older drivers than the currently installed ones.
10.3 De-installing the Drivers
A de-installation of the Fireface's driver files is not necessary – and not supported by Windows
anyway. Thanks to full Plug & Play support, the driver files will not be loaded after the hardware
has been removed. If desired these files can then be deleted manually.
Unfortunately Windows Plug & Play methods do not cover the additional autorun entries of To-
talMix, the Settings dialog, and the registration of the ASIO driver. These entries can be re-
moved from the registry by a software de-installation request. This request can be found (like all
de-installation entries) in Control Panel, Software. Click on the entry 'RME Fireface'.
10.4 Firmware Update
The Flash Update Tool updates the firmware of the Fireface 800 to the latest version. It requires
an already installed driver.
Start the program fireface_fut.exe. The Flash Update Tool displays the current revision of the
Fireface's firmware, and whether it needs an update or not. If so, then simply press the 'Update'
button. A progress bar will indicate when the flash process is finished (Verify Ok).
If more than one Fireface is installed, all units can be flashed by changing to the next tab and
repeating the process.
After the update the unit needs to be reset. This is done by powering down the Fireface for a
few seconds. Attention: the Fireface should not be switched off for less than 5 seconds, be-
cause Windows completely unloads the driver, which takes some time to finish.
A reboot of the computer is not necessary.