Chapter 15: troubleshooting switch components, Chapter 15, Troubleshooting switch components – Juniper Networks EX4200 User Manual

Page 217: Switch (for example, interface ge-0/0/23) is down

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Chapter 15

Troubleshooting Switch Components

Troubleshooting Network Interfaces on EX3200 and EX4200 Switches on page 191

Troubleshooting Uplink Module Installation or Replacement on EX3200 and
EX4200 Switches on page 192

Troubleshooting Network Interfaces on EX3200 and EX4200 Switches

This topic provides troubleshooting information for specific problems related to
interfaces on EX3200 and EX4200 switches.

The interface on one of the last four built-in network ports in an EX3200 switch
(for example, interface ge-0/0/23) is down on page 191

The interface on the port in which an SFP or SFP+ transceiver is installed in an
SFP+ uplink module is down on page 192

The interface on one of the last four built-in network ports in an EX3200 switch (for
example, interface ge-0/0/23) is down

Problem

The interface on one of the last four built-in ports (

ge-0/0/20

through

ge-0/0/23

on

24-port models or

ge-0/0/44

through

ge-0/0/47

on 48-port models) of an EX3200

switch is down.

An SFP or SFP+ uplink module is installed in the switch and a transceiver is installed
in one of the ports on the uplink module.

When you check the status with the CLI command

show interfaces ge-

or with the

J-Web user interface, the disabled port is not listed.

Cause

The last four built-in ports use the same ASIC as the SFP uplink module. Therefore,
if you install a transceiver in an SFP or SFP+ uplink module installed in an EX3200
switch, a corresponding base port from the last four built-in ports is disabled.

Solution

If you need to use the disabled built-in port, you must remove the transceiver from
the SFP or SFP+ uplink module. Alternatively, you can install an XFP uplink module
instead of an SFP or SFP+ uplink module. There is no conflict between the built-in
network ports and the ports on the XFP uplink modules.

Troubleshooting Network Interfaces on EX3200 and EX4200 Switches

191

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