Troubleshooting – frequently asked questions – Sony PEG-N710C User Manual

Page 197

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197

Chapter6

Additional information

Check the following on your CLIE handheld:

, If the telephone line you are using has Call Waiting, make sure you

selected the Disable call waiting option under “Modem Sync Phone
Setup” on your CLIE handheld and entered the correct code.

, Make sure the telephone line you are using is not noisy. This can

interrupt communications.

, Check the batteries in your modem and replace them if necessary.

I cannot perform an IR HotSync operation.

, Make sure that the HotSync Manager is running and the Serial Port

for local operations is set to the simulated port for infrared
communication.

, On your CLIE handheld, make sure that the HotSync application is

set to IR to a PC/Handheld.

, Make sure that the IR port of your CLIE handheld is aligned directly

opposite to, and within a few inches of, the infrared device of your
computer.

, IR HotSync operations do not work after you receive a low battery

warning. Check the battery power of your CLIE handheld. Recharge
the battery if necessary.

, If you have problems using a specific speed, select Prefs, Connection,

IR to a PC/Handheld, Edit, and then Details. Then select a lower
speed in the Details dialog box.

My CLIE handheld appears to freeze when I place it near my
computer.

, Move your CLIE handheld away from the computer’s infrared port.

, Make sure that you turn the Beam Receive function off.

Troubleshooting – Frequently Asked Questions

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