Recharging problems, Password problems, Troubleshooting – Sony PEG-N710C User Manual

Page 201: Password, Recharging, Troubleshooting – frequently asked questions

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201

Chapter6

Additional information

Recharging problems

When I place my CLIE handheld in the cradle, it does not
recharge.

, Confirm that your CLIE handheld is well seated in the cradle.

, Confirm that your cradle is plugged into an AC power adapter.

, Confirm that you are using the cradle and AC adapter that came

with your CLIE handheld.

, Confirm your CLIE handheld is turned off. Otherwise, it will not

fully charge.

Password problems

I forgot the password, and my CLIE handheld is not locked.

, You can use Security to delete the password, but your CLIE

handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIE handheld:

1

Perform a HotSync operation to back up your data.

2

Tap Forgotten Password in Security to remove the password and
delete all private records.

3

Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIE handheld.

I forgot the password and my CLIE handheld is locked.

, If you assign a password and lock your CLIE handheld, you must perform

a hard reset to continue using your CLIE handheld. See “Resetting your
Sony CLIE Handheld” (on page 26) for more information.

Troubleshooting – Frequently Asked Questions

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