SpectraLink NetLink e340 User Manual

Page 54

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

Cisco CallManager and IP Phone 7960 Emulation

72-1082-02-F.doc

Page 54

Message Description

Action

Erase Failed

Download process failed to erase the

memory in the handset.

Operation will retry but may eventually

report the error "int. error: 0F" Power cycle

the handset.

Erasing Memory

Handset has determined that a download

should occur and is erasing the current

software from memory.

None. When the progress bar fills the

display line the erase operation is

complete.

Files Too Big

Handset software download files are

incorrect or corrupted

Download new software from the

SpectraLink site per Software

Maintenance.

Flash Config error

Handset internal configuration is corrupt.

Perform "Restore Defaults" operation via

administrator menus [or reprogram with

Configuration Cradle].

H225 Listen Fail ?

Handset cannot communicate with the AP or

the SVP Server

This message may display with another

diagnostic message. Follow diagnostic

actions for the second message (such as

No Net Found).

H245 Listen Fail ?

Handset cannot communicate with the AP or

the SVP Server

This message may display with another

diagnostic message. Follow diagnostic

actions for the second message (such as

No Net Found).

Initializing …

The handset is performing power on

initialization

None. This is informational only.

Internal Err. # #

(also int. error, user

error:, undef error)

The handset has detected a fault from which

it cannot recover.

OE = Error while writing the Flash (return

Wirelss Telephone to factory)

OF = No functional code (Contact

SpectraLink Technical Support)

Record the error code so it can be

reported.

Turn the handset off then on again.

If error persists, try registering a different

handset to this telephone port.

If error still persists, contact SpectraLink

Technical Support and report the error.

Must Upgrade SW!

Handset software is incompatible with

hardware.

Download new software from the

SpectraLink site per

Software

Maintenance

.

Net Busy

xxxxxxxxxxxx

x…x = AP MAC address

Handset cannot obtain sufficient bandwidth

to support a call; displays MAC of failing AP.

Try the call again later.

Phone not registered on CallManager

Verify that CallManager is properly

configured.

CallManager is not working

Verify that CallManager is operational. If

so, follow standard CallManager

troubleshooting procedures.

No CallMgr Found

No LAN connection at the AP or CallManager

Verify CallManager connection to LAN and

all APs.

Handset can’t locate CallManager

IP Address configuration of Cisco TFTP is

wrong or missing.

No DHCP Server

Handset is unable to contact the DHCP

server.

Check that DNCP is operational and

connected to WLAN or use Static IP

configuration in the handset.

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