Getting help, Registering your smartdisk product, Warranty terms – SmartDisk MP3 User Manual

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System Requirements (for PC connectivity):

• Windows 98 SE, Me, 2000, XP (Support for Windows 98 SE provided via

downloadable driver)

• Mac OS 8.6 or higher
• In all cases, an available USB 1.1 or USB 2.0 port

All specifications subject to change without notice.

Getting Help

If you are experiencing difficulty installing or using your SmartDisk product, please
visit the main SmartDisk Technical Support website at SmartDisk.com/support.asp.
From this page you can access our library of user documentation, read answers to frequently
asked questions, and download available software updates. Although most of our customers
find this content sufficient to put them back on the right track, this page also lists
ways in which you can contact the SmartDisk Technical Support Team directly. Please
register your product (see below) before contacting SmartDisk Technical Support.

Registering Your SmartDisk Product

You can register your SmartDisk product at SmartDisk.com/Registration.asp. This
registration is quick and easy and will assist us in providing the best possible experience
with this and future SmartDisk products.

Warranty Terms

SmartDisk Corporation warrants its products to be free of defects in material and workmanship under
normal use and service for a period of 1 year from the date of purchase or 18 months from the
date of manufacture, whichever occurs first. SmartDisk's sole obligation with respect to claims of
non-conformance made within the one (1) year warranty period described above shall be, at its
option, to repair or replace any item of Equipment that SmartDisk, in its sole discretion, determines
to be defective. The Customer shall obtain a Return Merchandise Authorization (RMA) number
from SmartDisk prior to returning any Equipment to SmartDisk under this warranty by contacting
Technical Support at SmartDisk.com/support.asp. The Customer shall prepay shipping charges
for Equipment returned to SmartDisk for warranty service, and SmartDisk shall pay freight
charges for the return of the Equipment to the Customer, excluding customs duties or taxes, if
any. All returns require a dated proof of purchase and a letter explaining the problem. SmartDisk
Corporation will not be responsible for items returned without an RMA or improperly pack-
aged. Replacement Equipment shall be new or like new in performance and shall be warranted
for the remaining duration of the warranty term of the non-conforming Equipment. All replaced
Equipment shall become the property of SmartDisk. Any claims of defects not made within
such one (1) year period shall be deemed waived by Customer.

SmartDisk's warranty obligations hereunder are expressly conditioned upon (i.) the Products
being properly installed, used and maintained at all times by Customer; (ii.) the Products not
being subject to unusual mechanical stress or unusual electrical or environmental conditions or other
acts of God; (iii.) the Products not being subjected to misuse, accident or any unauthorized
installation/deinstallation by Customer or other third party; (iv.) the Products not being altered or
modified in an unauthorized manner, unless approved in writing or otherwise performed by
SmartDisk and (v.) Customer promptly installing all Product revisions that have been released
for such Products by SmartDisk throughout the warranty term. SmartDisk does not warrant that

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