Technical support, Support from your network supplier, Support from – Soho NBG800 User Manual
Page 80: Sohoware
72 SOHOware
®
Secure Cable/DSL Router
Technical Support
Support from Your Network Supplier
If additional assistance is required, call your supplier for help. Have the following
information ready before you make the call.
1. LED
status
2. A list of the product hardware (including revision levels), and if possible, a
brief description of the network structure
3. Details of recent configuration changes, if applicable
Support from
SOHOware
If you have any problems that you cannot resolve with the information in
troubleshooting, please note the following information and contact our technical
support team.
What you were doing when the error occurred
What error messages you saw
Whether the problem can be reproduced
The serial number of your SOHOware product
USA & Europe
Telephone
: +1-408-565-9888
Technical Support
+1 (888) 785-8222
Toll Free Customer
Service (US only)
+1 (800) 632-1118 ext: 2801
FAX
: +1-408-565-9889
Asia Pacific
Telephone
: +886-3-5783966
FAX
: +886-3-5777989
For more information on networking, please visit us at:
http://www.sohoware.com