Sony SAT-B50 - Manual (Page 73)

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You cannot see any Favorite Stations • Set up your personal Favorite Titles before you try to use the Favorite Stations
guide (see page 40).
Locks & Limits feature not working
properly • Make sure that the Spending, Rating, Pay Per View, and Station Locks are set
as you want them (see page 53). Then, make sure that the system is locked (see
page 57).
You cannot access the Locks & Limits
screens • The system must be unlocked before you can make changes to the Locks &
Limits (see page 58).
You cannot unlock the system • Make sure that you entered the passcode correctly. If you have lost or forgotten
your passcode, contact your service provider.
Language of audio track is incorrect or
audio track is not available • Check the default language setting. The program provider may not broadcast
all of the languages in the Default Audio pop-up (see page 64).
• Some programs may not offer audio tracks.
You cannot record programs with your
VCR • Make sure that your VCR is connected correctly (see page 10).
• If you want to use the VCR Control feature, make sure that the VCR Controller
is connected correctly (see page 11). Also make sure that you have selected the
correct VCR Manufacturer Code (see page 25).
• If you are using the VCR Control feature to record a future program, make sure
that your VCR is turned off before the program begins. The VCR Control
feature will turn on the VCR and start recording.
• Make sure that the program you are trying to record doesn't conflict with any
Locks & Limits you have set.
• If you are trying to record a pay per view program, you must first order the
program (see page 44).
• Some pay per view programs may be protected by Macrovision copy
protection at the discretion of the copyright owner. If so, it may not be possible
to record these programs.
Access Card problems • Make sure your Access Card is inserted correctly (see page 13).
• Contact your service provider with any other Access Card problems.
Remote control does not work • Make sure that the batteries are inserted correctly and that the batteries are not
weak (see page 7).
• Remove and then reinsert the batteries without pressing any buttons on the
remote control.
• To operate your TV or other equipment, make sure that the remote control is
set up to operate that equipment (see page 65). If the batteries are removed or
become weak, you may need to set up the remote control to operate other
equipment again.
• Press the FUNCTION button on the remote control of the equipment you want
to operate (SAT, TV, VTR, and/or CABLE). These buttons will flash to show
which equipment the remote control is set to operate.
• SAT-A50 model only: If there is a problem when using the RF function, check
that the RF Antenna is connected correctly (see page 12).
• SAT-A50 model only: Make sure that the remote control and the Digital
Satellite Receiver are both using the same security code (see page 32).
Audio noise • SAT-A50 model only: If you connect the DIGITAL OUT jack to equipment that
is not Dolby Digital compatible, set the Dolby Digital option to “off” (see page
64). Not all optical jacks on audio systems are Dolby Digital compatible.
“Frozen” picture or display • Press both the GUIDE and ARROW DOWN buttons at the same time on the
front panel of the Digital Satellite Receiver to reset the receiver.
Problem What you can do
If you are unable to resolve problems with your system, see “Customer Support” inside the front cover.