Mouse – Sony VGC-V User Manual

Page 136

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Troubleshooting

Mouse

What should I do if the computer doesn't recognize the mouse?

Confirm that the supplied AA batteries are properly installed.

Press the CONNECT button on the mouse and the computer to re-establish the connection between the two devices.

What should I do if the pointer doesn't move when I use the mouse?

Make sure another mouse is not installed.

If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.

If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:

Press the Windows key, and press the U key. When the Turn off computer window appears, press the R key.

Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, press the Alt key
to highlight the menu bar, and press the

,

key to select Shut Down. Press the Enter key, and then press the R key.

Press and hold the power button. When the computer turns off, wait 10 to 15 seconds then press the power button again
to restart the computer.

If you are using a wireless optical mouse:

Confirm that the supplied AA batteries are properly installed.

Press the CONNECT button on the mouse and the computer to re-establish the connection between the two devices.

Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse.
These devices may cause interference, causing your mouse to stop working properly.

Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to
stop working properly.

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