Samsung ML-2010 Series User Manual

Page 68

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S

OLVING

P

ROBLEMS

5.15

5

Wrinkles or

creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper

Specifications” on page 6.3.

• Turn over the stack of paper in the input tray. Also try

rotating the paper 180° in the feeder.

Back of printouts

are dirty

• The transfer roller may be dirty. See “Cleaning the Inside”

on page 4.6.

• Check for leaking toner. Clean the inside of the printer.

Black pages

• The toner cartridge may not be installed properly. Remove

the cartridge and reinsert.

• The toner cartridge may be defective and need replacing.

Install a new toner cartridge.

• The printer may require repair. Contact a service

representative.

Loose toner

• Clean the inside of the printer.
• Check the paper type and quality. See “Paper

Specifications” on page 6.3.

• Install a new toner cartridge.
• If the problem persists, the printer may require repair.

Contact a service representative.

Problem

Solution

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