Samsung ML-2010 Series User Manual

Page 69

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S

OLVING

P

ROBLEMS

5.16

Character Voids

Character voids are white areas within the parts of

characters that should be solid black:
• If you are using transparencies, try another type of

transparency. Because of the composition of the

transparency, some character voids are normal.

• You may be printing on the wrong surface on the paper.

Remove the paper and turn it around.

• The paper may not meet paper specifications. See “Paper

Specifications” on page 6.3.

Horizontal stripes

If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove

the cartridge and reinsert.

• The toner cartridge may be defective. Install a new toner

cartridge. See “Installing the Toner Cartridge” on

page 2.4.

• If the problem persists, the printer may require repair.

Contact a service representative.

Curl

If the printed paper is curl or paper does not feed into the

printer:
• Turn over the stack of paper in the input tray. Also try

rotating the paper 180° in the input tray.

Problem

Solution

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