Before contacting service personnel, Screen and external source – Samsung SP-H700 User Manual

Page 37

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Troubleshooting

Before Contacting Ser

vice Personnel

Troubleshooting

Before Contacting Ser

vice Personnel

73

72

Screen and External Source

Symptoms

Troubleshooting

Note

Installation and Connection

Menu and Remote Control

Be sure that the power cord in place and the power switch
on the rear side of the projector is turned on "-".

No Power.

Page 19

Be sure to make the projection beam perpendicular to the
screen and adjust the focus using the Zoom Knob and the
Focus Ring. Avoid to use the V-Keystone function if possible.

Image is distorted or
trapezoidal.

Pages
20~23

Ceiling bracket is an optional accessory.
Please contact your dealer.

Want to install
projector on ceiling.

Be sure that the connection cable (video) is properly
connected to the proper port. Unless they are connected
properly, the device is not available.

Image is distorted or
trapezoidal.

Pages
27~29

Symptoms

Troubleshooting

Note

Be sure that the proper external source is selected.

Check batteries of the remote control. If there is a
problem, replace them with recommended ones.

Check the angle and distance between the remote control
and the projector. Be sure that there is no obstacle
between the projector and the remote control that may
block the signal.

Direct lighting of 3-way light bulbs or other lighting
device on the remote sensor of the projector may affect the
sensitivity and cause the remote control to malfunction.

Remote control does
not work.

Page 30

Page 16

Page 17

Refer to the user manual. Some functions are locked
depending on sources and type of the input signal.

Some of Menu functions
do not work.

Pages
27~30

Symptoms

Troubleshooting

Note

Be sure that the power cord of the projector is in place.

Be sure that the proper input source is selected.

Be sure that cable is properly connected to the rear panel
of the projector.

Check the Remote Control batteries.

Be sure that the Color, Brightness settings are not at their
lower limit.

Cannot see picture
images.

Page 19
Page 30
Pages
27~29
Page 16
Page 35

Contact your service personnel if the noise continues due
to defective parts.

Strange noise.

Adjust the Color and Brightness.

Poor color.

Page 35

Adjust the focus.

Check that the projection distance is either too far or too
near to the screen.

Images are not clear.

Page 20
Page 23

Refer to instructions on lamp and repair.

Repair indicator is on.

Page 13

Noisy lines may appear for PC mode in case of frequency
discrepancy. Adjust the vertical frequency of your video
card on the advanced display property.

Lines appear on screen.

Page 65

Be sure to properly connect the external devices.
Especially, connect the component (Y, Pb, Pr) cables
matching the color codes.

Green appears on the
screen.

Pages
28~29

Be sure that the proper operation of the external device.
Adjustable items of the Custom Picture Menu are properly
set.

Cannot see the picture
from the external
devices.

Pages
30, 35

Be sure to properly connect the external devices.
Check the connection cables again.

Only blue screen
appears.

Pages
30,
27~29

Adjustable items of the Custom Picture Menu are
properly set.

Execute Factory Default if you want to restore the factory
default setting values.

Screen appears in
black and white or
odd color/screen is too
dark or bright.

Page 35

Page 50

Before Contacting Service Personnel

If this projector does not operate properly, check the following first.
If the problem is continues, contact your dealer.

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