Samsung IPOLIS SNP-3300 - Manual (Page 102)

30X PTZ Network Camera SNP-3300
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Problem Solution
Image transferred to
FTP or by E-mail
cannot be viewed ƒ Video may not be viewed since Divx
codec is not installed in user’s PC.
Divx codec can decode video
compressed with MPEG4. Download
and install the latest Divx codec, and
check video.
http://www.divx.com/divx/download