Troubleshooting – Motorola TimePort 280 User Manual

Page 170

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170

Troubleshooting

Check these questions first if you have problems with your
phone:

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#PUYGT

Is your battery
charged? Do you
see

B

in the

display?

The battery level indicator should have
at least one segment showing (

C

). If

it does not, recharge your battery. (See
“Charging the Battery” on page 29 and
“Battery Use” on page 37.)

Is the phone set
to the proper
frequency for
your
geographical
region?

Phones in different regions of the world
use different frequencies to establish a
network connection. If necessary, use
the

1HWZRUN

feature (see page 78) to

reset your phone's frequency to either
1900 MHz or 900/1800 MHz when you
travel to a new location.

Do you have a
valid SIM card
inserted in your
phone?

If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See "Installing the SIM
Card" on page 25.)

Does the handset
have a signal?
Do you see

j

in

the display?

The signal strength indicator should
have at least one segment showing (

1

).

If it does not, move to an area with a
stronger signal to use your phone.

Is the earpiece
volume too low?

While on a call, press the upper volume
key on the side of your phone.

User.Guide.GSM.book Page 170 Wednesday, July 11, 2001 5:07 PM

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