Troubleshooting – Motorola TimePort 280 User Manual

Page 172

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172

Troubleshooting

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

P

(the

power key) until the display appears
and you hear an audible alert (this
could take a couple of seconds). If
nothing happens, check that a charged
battery is installed. (See “Installing the
Battery” on page 26.)

The display says:

,QVHUW 6,0 &DUG

or

&KHFN 6,0 &DUG

even though I
have inserted my
SIM card in the
phone.

The SIM card may be incorrectly
inserted. Check the SIM card to make
sure that it is inserted properly. See
“Installing the SIM Card” on page 25.

The display says:

6,0 %ORFNHG

. How

do I unblock my
SIM card?

Call your service provider (the company
that sends you your monthly wireless
service bill) to obtain the PIN
unblocking key (PUK) code. See
“Unblock the SIM Card PIN Code” on
page 166.

The display says:

(QWHU 8QORFN

&RGH

. How do I

unlock my
phone?

Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 163.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).

My phone asks
for an unlock
code when I try
to open a
feature.

The application you want is locked. If
you own the phone but do not know
the unlock code, see “If You Forget a
Code or Password” on page 162.

2TQDNGO

5QNWVKQP

User.Guide.GSM.book Page 172 Wednesday, July 11, 2001 5:07 PM

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