Troubleshooting – Sirius Satellite Radio PowerConnect XMP3IVKUG0210 User Manual

Page 58

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58

Your Vehicle Kit has been designed and built to be trouble-free, but if you
experience a problem, try this:

• Check that all connections are firm and secure .
• Make sure the vehicle’s cigarette lighter or power socket is clean and free

of corrosion .

• Make sure you have connected the Satellite Radio as described in this

User Guide . Verify that the PowerConnect Power Adapter is plugged into

the vehicle’s cigarette lighter or power socket and that the LED on the
PowerConnect Power Adapter is lit (on) . If not, your vehicle may need to be
running to provide power to the socket .

If you see this on the screen:

Try this:

Acquiring Signal

• Make sure that the vehicle is outdoors with a

clear view of the sky .

• Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle .

• Move your antenna away from any obstructed

area . For example, if you are parked in an
underground garage, you should receive a signal
after leaving the garage .

Check Antenna Connection

• Make sure that the Magnetic Mount Antenna

cable is firmly and securely plugged into the
PowerConnect Vehicle Dock . Make sure the
cable is not bent or broken .

• Turn the Satellite Radio off, then on, to reset this

message .

• If the message persists, most likely the antenna

cable has been damaged . Replace the antenna .

Troubleshooting

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