Plug and play screen does not appear – Sharp MX-B201D User Manual

Page 100

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TROUBLESHOOTING AND MAINTENANCE

99

Plug and play screen does not appear

If the Plug and Play screen does not appear after you connect the machine to your
computer with a USB cable and turn on the machine, follow the steps below to verify
that the USB port is available.

1

Click the "start" button, click "Control Panel", and then click
"Performance and Maintenance".

• On Windows Vista/7, click the "Start" button, select "Control Panel", and

then click "System and Maintenance".

• On Windows 2000, click the "Start" button, select "Settings", and then

click "Control Panel".

2

Click "System", click the "Hardware" tab, and click the "Device
Manager" button.

"Universal Serial Bus controllers" will appear in the list of devices.

3

Click the

icon beside "Universal Serial Bus controllers".

Two items should appear: your controller chipset type and Root Hub. If
these items appear, you can use the USB port. If the "Universal Serial Bus
controllers" shows a yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting or contact your
computer manufacturer.

4

Once you have verified that the USB port is enabled, install the
software as explained in "INSTALLING THE SOFTWARE".

• On Windows 2000, double-click the "System" icon, click the

"Hardware" tab, and click the "Device Manager" button.

• On Windows Vista/7, click the "Device Manager", and if a message

screen appears asking you for confirmation, click "Continue".

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