Troubleshooting – Sirius Satellite Radio SDSV6V1 User Manual

Page 88

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Stratus 6 has been designed and built to be trouble-free but if you experience a
problem, try this:

• Check that all connections are firm and secure .
• Make sure the vehicle power socket is clean and free of corrosion .
• Make sure you have connected the Stratus 6 as described in this User

Guide . Verify that the PowerConnect Power Adapter is plugged into the

vehicle’s cigarette lighter or power adapter socket, and that the LED on
the PowerConnect Power Adapter is lit (on) . If not, your vehicle may need
to be running to provide power to the socket .

If you see this on the screen:

Try this:

Acquiring Signal

• Make sure that the vehicle is outdoors with a

clear view of the sky .

• Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle .

• Move your Magnetic Mount Antenna away from

any obstructed area . For example, if you are
parked in an underground garage, you should
receive a signal after leaving the garage .

Check Antenna Connection

• Make sure that the antenna cable is firmly and

securely plugged into the PowerConnect Vehicle
Dock . Make sure the cable is not bent or broken .

• If the message persists, most likely the Magnetic

Mount Antenna cable has been damaged . Replace
the antenna .

Troubleshooting

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