Senatek HELLODEVICE LITE SERIES LS100 - Manual (Page 45)

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Cannot login to
console Invalid username and/or
password Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both admin
C.4 IP Address Troubleshooting
Problem Cause Action
Use serial console to find IP address Cannot find IP
address of the LS100
Use HelloDeviceManager program to probe the LS100 on the
network
The LS100 is not
assigned valid IP
address Use serial console to assign valid IP address to the LS100 HelloDeviceManager
cannot probe the
LS100
HelloDeviceManager
and the LS100 are not
on the same subnet Run HelloDeviceManager on the PC that is on the same subnet
with the LS100
C.5 DHCP Troubleshooting
Problem Cause Action
Cannot lease IP
address DHCP server is not
working Check if DHCP server is working correctly
IP address of the
LS100 is changed DHCP server does not
extend lease time Check if DHCP server is working correctly
C.6 TCP Server Mode Operation Troubleshooting
Problem Cause Action
IP configuration of
remote host is invalid Check if IP configuration of the remote host is valid
Host mode of the
LS100 serial port is not
TCP server Change the host mode of the LS100 serial port to TCP server or
TCP server/client
IP address of the LS100
or TCP port number is
wrong Specify valid IP address and TCP port number of the LS100
DSR option is set but
DSR input is not high Disable DSR option or make DSR input of the LS100 high
Cannot connect to
the LS100
TCP connection with
the other host is
established already Close established TCP connection or connect later