Advice for users, Care of the telephone, Troubleshooting – Siemens Hicom 300 E User Manual

Page 96: There is no response after a key has been pressed, No ringing tone when an incoming call is received, You cannot dial a number, The time shown on the display is not correct, All other faults, Care of the telephone troubleshooting

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Step by step

Advice for users

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Advice for users

Care of the telephone

Use either a d amp cloth or an antistatic cloth to
clean the telephone. Never use a dry cloth!

If the telephone needs to be cleaned thoroughly,
use a neutral, diluted, surface-active cleaning agent.
Ensure that all traces of the cleaning agent are re-
moved with a damp cloth (using water only!).

Never apply a cleaning agent that contains alcohol or
that is liable to harm plastic surfaces; never use an
abrasive cleaning powder.

Troubleshooting

There is no response after a key has been pressed:

Check whether the key has b ecome stuck.

No ringing tone when an incoming call is received:

Check whether you have activated the Do Not Disturb
function (

Æ page 21). If you have, cancel this function

to receive calls again.

You cannot dial a number:

Check whether you have locked the telephone
(

Æ page 46). If you have, unlock the telephone to make

calls again.

The time shown on the display is not correct:

After 24 hours at the latest, the time is corrected auto-
matically (overnight).

All other faults:

First contact System Support. If the fault cannot be
eliminated, Customer Service must be called in.

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