Self-diagnosis function, When letters/numbers appear in the display) – Sony DVP-LS785V EN User Manual

Page 93

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93

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The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.

, Contact your Sony dealer or local

authorized Sony service facility.

“Data error” appears on the TV screen
when playing a DATA CD or DATA DVD

, The MP3 audio track/JPEG image file/

DivX video file you want to play is broken.

, The data is not MPEG1 Audio Layer 3 data.
, The JPEG image file format does not

conform to DCF (page 62).

, The JPEG image file has the extension

“.JPG” or “.JPEG,” but is not in JPEG
format.

, The file you want to play has the extension

“.AVI” or “.DIVX” but is not in DivX
format, or is in DivX format but does not
conform to a DivX certified profile.

Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.

First three
characters of
the service
number

Cause and/or corrective
action

C 13

The disc is dirty or recorded
in a format that this player
cannot play (page 7).
, Clean the disc with a soft

cloth or check its format
(page 8).

C 31

The disc is not inserted
correctly.
, Re-insert the disc

correctly.

E XX

(xx is a number)

To prevent a malfunction, the
player has performed the
self-diagnosis function.
, Contact your nearest

Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10

C:13:50

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