Kodak Printe - Manual (Page 48)

VinylJet 36 TM Reference Guide
E-2 Troubleshooting
8. If you are networked, login and try printing from several software applications.
9. If steps 7 or 8 fail, repeat them using another computer or remove from the network
and test standalone.
If one application fails, but others print successfully, that can indicate a problem with a
specific software package. Call technical support of the failed product. If all the applica-
tions fail, determine what they have in common; for example, a RIP box or Windows
driver. Call technical support of the particular vendor.
Printer health
"Smoke" is coming from the media.
This is actually water vapor coming off the media as it cures. This is normal.
Printer will not turn on
Make sure the power cord is securely attached to the printer and plugged into an operat-
ing outlet.
Make sure the power switch is turned on.
Be sure that the grill in front of the IR bulb is securely engaged in the interlocking switch
clip.
Printer intermittently reboots
Clean and reseat memory SIMMs.
Replace memory SIMMs. (See Appendix A.)
Check that power is coming to the printer.
Display does not come on
Check that the power cord is plugged in and the printer switch is turned on.
Printing doesn’t start immediately when a file is sent
If you are using a Windows application, be sure the Print Manager is OFF. Turn off the
Print Manager with the ENCAD Windows driver.