Kohler K-1111 - Manual (Page 11)

One-Year Warranty - For Mexico (cont.)
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when power button
is pressed or outer ring is
rotated.
A. No power to control. A. Check wiring and connect
power. If problem persists,
Refer to the installer/dealer.
B. GFCI or ELCB tripped. B. Reset GFCI or ELCB.
C. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
D. User keypad does not work. D. Replace user keypad. Refer to
the installer/dealer.
E. Control does not work. E. Replace control. Refer to the
installer/dealer.
2. Motor starts, but all jets are not
functioning.
A. Jet is closed. A. Rotate jet trim
counterclockwise to open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. User keypad is illuminated, but
does not respond to buttons or
outer ring.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
C. User keypad does not work. C. Replace user keypad. Refer to
the installer/dealer.
D. Control does not work. D. Replace control. Refer to the
installer/dealer.
4. User keypad indicator bar
keeps scanning at power-up.
A. Control program is locked. A. Reset GFCI or ELCB.
Kohler Co. 11 1042951-5-B