Kohler K-1111 User Manual
Page 12
Troubleshooting Procedures (cont.)
Symptoms
Probable Causes
Recommended Action
B.
Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
B.
Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
C.
User keypad does not work.
C.
Replace user keypad. Refer to
the installer/dealer.
D.
Control does not work.
D.
Replace control. Refer to the
installer/dealer.
5.
User keypad is illuminated, but
pump will not start.
A.
Power cord from pump to
control is loose, disconnected,
or damaged.
A.
Check wiring for proper
connections. If problem
persists, Refer to the
installer/dealer.
B.
Pump does not work.
B.
Replace pump. Refer to the
installer/dealer.
C.
Control does not work.
C.
Replace control. Refer to the
installer/dealer.
6.
Motor runs but pump will not
prime (cavitates).
A.
Motor/Pump is shimmed too
high.
A.
Lower pump/control to
subfloor level.
B.
Small air leak at pump inlet.
B.
Securely tighten nut(s) on
intake side of pump.
C.
Motor/pump does not work.
C.
Replace motor/pump. Refer to
the installer/dealer.
D.
Control does not work.
D.
Replace control. Refer to the
installer/dealer.
7.
Pump stops before 18 minutes.
A.
GFCI or ELCB tripped.
A.
Identify source of fault, and
correct. Reset GFCI or ELCB.
B.
Suction is blocked.
B.
Remove obstruction.
C.
Jets are blocked.
C.
Remove blockage.
D.
Motor overheated and
protection device activated.
D.
Check for blockage at suction
and/or jets. Remove blockage
and allow motor to cool.
8.
Pump does not automatically
stop after 22 minutes.
A.
20-minute timer inadvertently
disabled.
A.
See service manual.
9.
Pump will not turn off when
the power button on user
keypad is pressed.
A.
User keypad does not work.
A.
Replace user keypad. Refer to
the installer/dealer.
B.
Control does not work.
B.
Replace control. Refer to the
installer/dealer.
10.
Pump operates but variable
speed feature does not work.
A.
Motor/pump does not work.
A.
Replace motor/pump. Refer to
the installer/dealer.
B.
Control does not work.
B.
Replace control. Refer to the
installer/dealer.
11.
Bath water cools while pump
is operating.
A.
Water temperature above 104°
F (40° C).
A.
Allow bath water to cool.
B.
Heater is turned off on user
keypad.
B.
Turn heater on.
C.
Wiring from heater to control is
loose, disconnected, or
damaged.
C.
Check wiring for proper
connections. Refer to the
installer/dealer.
D.
Heater does not work.
D.
Replace heater. Refer to the
installer/dealer.
E.
Control does not work.
E.
Replace control. Refer to the
installer/dealer.
12.
Noisy operation.
A.
Pump banding straps have not
been cut.
A.
Cut pump banding straps with
tin snips.
1042951-5-B
12
Kohler Co.