KVH Industries TracVision 4 - Manual (Page 51)

Maintenance
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4.1 Warranty/Service Information
For information on KVH warranty, repair, and liability policies,
please refer to the complete warranty statement provided at the
conclusion of this manual. If you have any questions, please call
your local authorized dealer/installer or distributor, or contact
KVH or KVH Europe directly.
IMPORTANT! Before returning the product, be sure to obtain
an RMA number from KVH’s Technical Support Department
and write the number on the outside of the box. Shipments
received without an RMA number will be returned to you at
your expense.
4.2 Preventive Maintenance
TracVision 4 requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.
Monthly
• Wash the exterior of the radome and baseplate
assembly with fresh water; a mild detergent may
be added to remove grime. Use caution when
spraying the radome directly with high-pressure
water.
• Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
• Check all connectors at the antenna baseplate and
IRD. Remove connectors and examine for signs of
corrosion; clean as needed.
Semi-Annually
• Remove the radome and examine the interior of
the antenna unit for signs of corrosion, loose
connections, or frayed or broken wires.
When cleaning the radome, avoid
any compounds that react with
plastic.
Detailed information on KVH’s
global support program and how to
contact KVH or a dealer near you is
available at
www.kvh.com/
global_support .