Customer service – Konica Minolta II User Manual

Page 37

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35

CUSTOMER SERVICE

Please contact your dealer regarding installation, SCSI interface recommendations, or application compatibility. If
your dealer is unable to help you, contact us toll free.

Technical Support
1-800-808-4888
Monday – Friday 8:30-5:00 (EST)
Minolta Corporation
101 Williams Dr.
Ramsey, NJ 07446
(201) 825-4000i

Please have the following information ready when calling Minolta Technical Support:

Make and model of your computer:

Available application RAM:

Operating system and version:

Other connected SCSI devices and their SCSI ID numbers:

DS Multi II software version number:

Symptoms:

Messages that appear on the screen when the problem occurs:

Frequency of occurrence:

To determine the version number of your driver software:

Place the pointer over the Status Bar in the Command window. The version number will be displayed in the
status window.

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