Trouble shooting, Symptom or message solution – Konica Minolta Dimage Scan Elite F-2900 User Manual

Page 82

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TROUBLE SHOOTING

• Load film into the film holder.

• Scanner door opened during setup. Close

scanner door.

The computer will not start up
after connecting the scanner.

• Shut down the computer and all the devices in

your SCSI chain, then check the SCSI cables,
SCSI ID connection, power cord, and SCSI ID.

DS_Elite does not appear in
the Import drop down list.

• Make sure the plug-in module has been

placed in the correct folder. See page 12.

“Could not establish
connection with scanner.”

• Indicator lamp is off - Turn the Dimâge Scan

Elite on, then restart your system.

• Check that the SCSI ID is not being used by

another SCSI device.

“Setting up now. Remove the
film holder.”

• Remove the film holder and click on OK.

“Set film properly…”

Indicator lamp blinking
rapidly (8Hz).

“Set 35mm film holder
properly.”

• Set the correct film type.

“Set APS film holder properly.”

• Set the correct film type.

“Could not recognize the
film type.”

• Set the film type manually.

“Insufficient Memory”

• Increase the memory requirements for the

host application.

• If you have scanned multiple images, close

and relaunch the host application.

“Setting up now. Remove
the film holder.” appears
when the film holder is not
loaded.

• Contact a Minolta Service Facility to change

the fluorescent lamp.

SYMPTOM or MESSAGE

SOLUTION

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