1 - troubleshooting matrix, 1 troubleshooting matrix – KVH Industries TracVision 6 User Manual

Page 46

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Troubleshooting

54-0166

43

3.1

Troubleshooting Matrix

The troubleshooting matrix shown in Table 3-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.

Table 3-1
Troubleshooting Matrix

Antenna non-functional

1

Antenna not switching satellites

1

1

1

1

2

2

2

2

No picture on TV set

1

1

2

2

2

2

2

Certain channels do not work

1

1

1

3

2

2

2

Intermittent picture for short intervals

1

1

1

2

2

2

3

2

System works at dock but not on the move

1

3

System will not find satellite

1

1

1

1

1

2

3

2

2

2

3

2

Snowy television picture

1

2

2

Pixelating television picture

1

1

2

2

2

3

2

S

a

te

lli

te

c

o

ve

ra

g

e

i

s

s

u

e

A

n

te

n

n

a

g

y

ro

f

a

u

lt

y

(

S

e

c

ti

o

n

3

.4

)

L

N

B

a

s

s

e

m

b

ly

f

a

u

lt

y

(

S

e

c

ti

o

n

3

.4

)

S

a

te

lli

te

s

ig

n

a

l

b

lo

ck

e

d

In

c

o

rr

e

c

t

o

r

lo

o

s

e

R

F

c

o

n

n

e

c

to

rs

R

a

d

a

r

in

te

rf

e

re

n

c

e

P

O

S

S

IB

L

E

C

A

U

S

E

(

A

N

D

S

O

L

U

T

IO

N

)

SYMPTOM

B

lo

w

n

f

u

s

e

,

lo

w

p

o

w

e

r,

o

r

im

p

ro

p

e

r

w

ir

in

g

V

e

s

s

e

l

tu

rn

in

g

d

u

ri

n

g

s

ta

rt

u

p

Ty

p

e

o

f

m

u

lt

is

w

it

c

h

u

s

e

d

In

c

o

rr

e

c

t

s

a

te

lli

te

c

o

n

fi

g

u

ra

ti

o

n

IR

D

f

a

u

lt

y

o

r

im

p

ro

p

e

rl

y

c

o

n

fi

g

u

re

d

(

S

e

c

ti

o

n

3

.3

)

S

a

te

lli

te

f

re

q

u

e

n

c

y

d

a

ta

c

h

a

n

g

e

d

Section 3.2

Key

1 = Anyone can do

2 = Electronics know-how recommended

3 = Dealer service recommended

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