Before calling for service – LG LRG30357ST User Manual

Page 43

Advertising
background image

43

BEFORE CALLING FOR SERVICE

T RO U B L E S H O OT I N G

Problem

Possible Causes

Solutions

Food does not broil

• Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

properly in the oven

• Oven door not closed.

• See the Using the Oven section.

• Improper shelf position

• See the Broiling Guide.

being used.

• Food being cooked in a hot pan.

• Use the broiling pan and grid that came with your

range. Make sure it is cool.

• Cookware not suited for broiling.

• Use the broiling pan and grid that came with your range.

• Aluminum foil used on the

• See the Using the Oven section.

broiling pan and grid has not
been fitted properly and
slit as recommended.

• Oven bottom not securely

• See the Installation Instructions.

seated in position.

Oven temperature

• Oven thermostat

• See the Adjusting the Oven Thermostat section.

too hot or too cold

needs adjustment.

Clock and timer

• Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

do not work

inserted in the electrical outlet.

grounded outlet.

• A fuse in your home may be blown

• Replace the fuse or reset the circuit breaker.

or the circuit breaker tripped.

• Oven controls improperly set.

• See the Using the Clock and Timer section.

Oven light does not work

• Light bulb is loose or defective.

• Tighten or replace the bulb.

• Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

Oven will not self-clean

• The oven temperature is too

• Allow the range to cool to room temperature and

high to set a self-clean operation.

reset the controls.

• Oven controls improperly set.

• See the Using the Self-Cleaning Oven section.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling
during both the cooking and
cleaning functions.

Excessive smoking

• Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to

rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.

• This is normal in a new oven

• To speed the process, set a self-clean cycle for a

and will disappear in time.

minimum of 3 hours. See the Using the Self-Cleaning
Oven
section.

Advertising
This manual is related to the following products: