Lucent Technologies Octel Unified Messenger Concepts and Planning Guide 101-1620-005 - Manual (Page 110)

Octel Unified Messenger Concepts & Planning Guide
GL-4 101-1620-005
OctelNet gateway
An OctelNet gateway enables Octel Unified Messenger subscribers to exchange voice messages
with any other OctelNet-enabled voice mail system, either at the same site or at remote sites.
OctelNet Gateway Administration Extension
An administration tool that adds administration capabilities for an OctelNet gateway to Microsoft
Exchange Server Administrator.
Octel Unified Messenger Options
An application that allows subscribers to configure their mailboxes using their PCs. Subscribers
can record all personal greetings and prompts, personalize their call handling options, and select
whether to use multimedia or the telephone for recording and playing back voice messages.
Octel Unified Messenger Voice Form
An application that provides access to voice messages within a Microsoft Exchange environment.
Through voice forms, subscribers can perform standard voice mail functions such as listening to,
replying to, or forwarding voice messages, or composing new voice messages using their desktop
PCs or telephones.
Octel Unified Messenger Voice Recorder
A tool for sending voice mail and voice-annotated items, such as Microsoft Word documents. It
provides a way to send a quick voice message without having to start up an e-mail application.
offered traffic
The total traffic offered to a group of ports during the busy hour, including calls that are blocked
operation history database
A temporay storage area for events generated by Octel Unified Messenger. The Operation History
Viewer is used for viewing events in this database.
Operation History Viewer
A diagnostic tool that displays events generated by Octel Unified Messenger activity and logged in
the Octel Unified Messenger operation history database. By creating a “session”, administrators
can restrict the number of events to only those that meet their criteria. They can view live events as
they are added to the operation history database, or view historical events.
operator
The person to whom callers are transferred when they request to speak with an operator, exceed the
maximum number of errors permitted on the system, or call from a rotary telephone. Individual
mailboxes may have an operator that is different from the designated system operator, for example,
a personal assistant.
optional greeting
A personalized answering system for greeting callers if a subscriber’s extension is busy or
unanswered, or if incoming calls are blocked.
password
Subscribers must enter their passwords to gain access to Octel Unified Messenger through the
telephone user interface. Subscribers can change their passwords using the telephone user interface
or Octel Unified Messenger Options.
PBX
See Private Branch Exchange.