Voice server, Tracing server, Voice server -7 – Lucent Technologies Octel Unified Messenger Concepts and Planning Guide 101-1620-005 User Manual

Page 19: Tracing server -7

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Introducing Octel Unified Messenger

101-1620-005

1-7

Voice server

The voice server is a Windows NT-based system that is the integral link
between the LAN and the telephone network. It performs the following
functions:

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Answers PBX-forwarded telephone calls.

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Plays personalized greetings.

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Records messages.

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Sends compressed message files to subscriber mailboxes for
storage.

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Retrieves stored messages for playback through the telephone or
through multimedia.

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Provides the capability for TTS conversion of e-mail messages.

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Detects incoming faxes and forwards them to third-party fax
servers.

Multilingual
text-to-speech

The voice server includes a speech synthesis device that allows
subscribers to hear their e-mail messages over the telephone. This feature
is also used for name confirmation when a recorded name is not available.

Organizations that receive e-mail in more than one language can enable a
multilingual TTS. This identifies the language of the e-mail message and
reads the message in that language.

The following languages are available:

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English

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French

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German

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Spanish

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Dutch

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Italian

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Russian

Tracing server

The tracing server is a separate system that records operational
information about activity in the voice mail domain. Events, for example,
port activity, are stored in an operation history database. An administrator

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