Warranty service, Extent of warranty – Lexmark Z82 User Manual

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Warranty Service

The warranty period is twelve months and starts on the date of original purchase as shown on the
purchase receipt.

To obtain warranty service you may be required to present proof of original purchase. Warranty
service will be provided at a Remarketer or a Lexmark designated location. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a
Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to
the Remarketer or the designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the
property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The
replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in
need of a repair not included in warranty service, or damaged beyond repair. Also, such product
must be free of any legal obligation or restrictions that prevent its exchange.

Before you present this product for warranty service, remove all programs, data, and removable
storage media.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in
your area, please contact Lexmark at 1-800-539-6275, or on the World Wide Web at
http://www.lexmark.com.

Free remote customer support is provided for this product throughout its warranty period. Lexmark
offers a variety of extended warranty programs that include an extension of customer support. For
products no longer covered by a Lexmark warranty, customer support may only be available for a
fee.

Extent of Warranty

We do not warrant uninterrupted or error-free operation of a product.

Warranty service does not include repair of failures caused by:

Modification or attachments

Accidents or misuse

Unsuitable physical or operating environment

Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

Operation of a product beyond the limit of its duty cycle

Failure to have installed a maintenance kit as specified (if applicable)

Use of printing media outside of Lexmark specifications

Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons)

Use of other than Lexmark product or component

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD.

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