Lenoxx Electronics PH568 - Manual (Page 17)

IB-PH568-WM-E-040506
TROUBLE SHOOTING
PROBLEMS CHECK
•
No batteries are installed or batteries are weak or
installed up-side-down and the AC adaptor is not
connected.
No dial tone.
Phone does not work.
Phone does not ring.
Cannot dial.
Cannot store numbers into
memory.
Caller ID does not work.
The Caller ID display gets dim.
The Caller ID display
does not show the
caller’s information.
•
Reset the contrast level of the LCD display.
• The batteries may be weak.
Line 2 or conference call
cannot work.
• Check if the AC adaptor is connected properly.
•
Check if the straight line cord you used is the attached
4-wire line cord. When you connect the telephone
and a two-line telephone jack, you must use the
attached 4-wire line cord.
The line indicator(s)
light never go(es) off.
• Unplug the AC adaptor, then plug it in again.
•
The Caller ID unit will not function until you have
subscribed to the Caller ID service from your local
telephone company. Call your local telephone company
to have Caller ID service installed on your phone line.
•
Check your phone line connections. Make sure all
your phone line connections are secure and connected
properly.
•
If it is a private call or a blocked call, the caller’s name
and/or phone number will not appear in the display.
(You will see time & date of call plus some dashes or
the words “UNAVAILABLE” or “PRIVATE CALL”.)
•
Is any plug disconnected from the modular phone plug?
•
Is any jack improperly wired? Use another phone to
test the jack.
•
Are all cords connected properly?
• Are all 4 “AA” batteries installed? Make sure they are
installed according to the polarity shown.
• Unplug the AC adaptor, then plug in and try again.
•
RINGER switch may be set to OFF?
Slide the switch to HI or LO position.
• Please check if all the 4 size “AA” batteries are installed
correctly or the AC adaptor is connected?
• Check the TONE/PULSE setting.
You may only have PULSE service. Set the TONE/
PULSE switch to PULSE position.
•
Please check if all the 4 size “AA” batteries are installed
correctly or the AC adaptor is connected?
•
Make sure the Caller ID service is active.
• Check if the phone is connected to a working wall jack.
•
Check if all line cord connections are correct and secure.
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