Lexmark 2500 Series - Manual (Page 66)

Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper
condition Use only new, unwrinkled paper.
Check paper loading • Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See “Loading various paper types” on page 21 for information about:
• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media
Remove each page
as it is printed Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper
guides Adjust the paper guides:
• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
Check for paper jams Check for and clear any paper jams. For more information, see “Paper jams” on
page 65.
Check media loading • Verify that the specialty media is loaded correctly. For more information, see “Loading
various paper types” on page 21.
• Try loading one page, envelope, or sheet of specialty media at a time.
Make sure the printer
is set as the default
printer and is not on
hold or paused 1 Click:
• For Windows XP Pro: Start
ΠSettings ΠPrinters and Faxes.
• For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.
• For Windows 2000: Start Œ Settings Œ Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
Banner paper jams
Clear banner paper
jams 1 Press to turn off the printer.
2 Remove the jammed banner paper from the printer.
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