Can receive but not send faxes – Lexmark 5000 Series User Manual

Page 114

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Check the Auto Answer button

If the Auto Answer light is on:

The printer will answer after the preset number of telephone rings.

If you are using a distinctive ring, see “Setting the distinctive ring” on page 60.

Check ink

Check the ink levels, and install a new cartridge if necessary.

Check whether Fax Forwarding is selected

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until Fax Setup appears.

4

Press .

5

Press

or

repeatedly until Ringing and Answering appears.

6

Press .

7

Press

or

repeatedly until Fax Forward appears.

8

Press .

9

Press

or

repeatedly to view the current Fax Forwarding setting.

10

To turn off Fax Forwarding, press

or

repeatedly until Off appears.

11

Press to save the setting.

Can receive but not send faxes

These are possible causes and solutions. Try one or more of the following:

Check mode selection

To make sure the printer is set for faxing, press Fax Mode.

Check document placement

Load the original document facedown in the ADF.

Check the Dial Prefix setting

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until Fax Setup appears.

4

Press .

5

Press

or

repeatedly until Dialing and Sending appears.

6

Press .

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