Lexmark 5000 Series - Manual (Page 139)

3 Click Properties.
4 Click the Ports tab, and then click the Add Port button.
5 Select Local Port, and then click the New Port button.
6 Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive
printer name.
The name should be in the form \\server\printer.
7 Click OK.
8 Click Close.
9 Make sure the new port has been selected on the Ports tab, and then click Apply.
The new port is listed with the printer name.
10 Click OK.
Restart the host computer and the remote computer
Try printing again.
Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on.
Problems when copying, scanning, or faxing
Is the original document loaded correctly?
Make sure the original document is placed facedown in the Automatic Document Feeder (ADF).
Close other software
Close all programs not being used.
Change the scanning resolution to a lower value
1 Load an original document facedown in the Automatic Document Feeder (ADF).
2 From the desktop, double-click the Productivity Studio icon.
3 From the left pane of the Welcome screen, click Scan.
4 Click Custom Settings.
5 Select a lower scan resolution.
6 Click Start.
Wrong printer is attached
The printer attached to the computer is not the correct printer. See the setup documentation for help attaching the
printer.
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