Trouble shooting, Symptom remedy – Lenoxx Electronics pmnHT-4OO User Manual

Page 26

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IB-HT400-WM-E-122502

TROUBLE SHOOTING

Symptom

Remedy

No power

1. Is the power cord firmly plugged into the power outlet? Insert the AC power

plug securely into the power outlet. Make sure your outlet has power, you

can check this by plugging a lamp into the outlet to see if works.

2. One of the safety mechanisms may be operating. In this event, unplug the

player from the power outlet briefly and then plug it in again to reset the set.

•

No sound or only a very low-level
sound is heard.

•

Distorted sound.

1. Check that the speakers and components are connected securely and

correctly (see Page 8, 9). Also check speaker volume (see Page 22).

2. Make sure your source (DVD or other) is plugged in and operating. Also

check that component’s booklet, maybe you need adjust that component.

3. Make sure that you have selected the correct source on the system (DVD or other).

4. Ensure that the input settings for the TV and stereo system are correct.

5. Adjust the master volume settings on the HOME THEATER’s remote.

6. Ensure the MUTE button is not pressed on the HOME THEATER remote (If

yes, press the MUTE button again, the MUTE indicator will go off).

7. The audio or speaker connecting wires are damaged. Replace them with new ones.

The REMOTE CONTROL unit does not

work.

25

The system does not operate properly.

Double check if input & output jacks were inserted properly. Also ask a friend to

help you before calling customer service.

The sound comes from the 2 front

speakers and subwoofer only.

The input audio siginal is stereo. This set will decode and automatically play

back sound in the format that was originally input. This is normal.

No sound or only a very low-level

sound is heard from the rear speakers.

1. Make sure the Center speaker’s volume is set to a normal level (see Page 22).

2. Adjust the center speaker volume by pressing the volume control buttons of

the center speaker on the REMOTE (see Page 22).

3. If you are listening to a stereo broadcast, only 2 front speakers (plus the

subwoofer) will have sound.

The surround effect is difficult to hear when

playing a Dolby Digital sound track.

Depending on the digital sound input, the output signal may at times be monaural

or stereo even if the main sound track is recorded in Dolby Digital format.

Loud hum or noise is heard.

1. Check that the speakers and components are connected securely.

2. Insert all wires firmly, follow the setup pages starting on Page 7.

No sound is heard from the center

speaker.

The left and right sounds are unbalanced

or reversed.

1. Check that the speakers and components are connected correctly and securely.

2. Adjust front balance by pressing the volume controls of the left and right

speakers on the REMOTE (see Page 22).

1. Make sure the volume control of the rear speakers are set to normal levels

(see Page 22).

2. Adjust the rear speakers’ volume by pressing the VOLUME control buttons

on the REMOTE.

Press the POWER button on the MAIN UNIT to turn the set ON. Then press the

POWER button on the REMOTE. The HOME THEATER may not be operating

properly due to lightning, static electricity, or some other external factors. Reset

the player by disconnecting the power plug and then re-connecting it before

calling customer service.

No buttons operate (on the main unit

and / or the REMOTE CONTROL unit).

Humming noise is heard even if the set

stopped.

This is a normal sound the cooling fan inside makes. This will stop if the power is

off. Press the POWER button on the REMOTE to put the set in STANDBY mode.

1. Check if the batteries are installed with the correct polarities ( and

).

2. If the batteries are weak or dead, replace them with new ones (size “AAA”).

3. Point the remote control unit at a distance of less than 20 feet from the main

unit of the HOME THEATER system.

4. Remove any obstacles between the remote control unit and remote control

sensor.

5. If the battery terminals are dirty or corroded, clean them with sandpaper.

+

Make sure your DVD’s video cable is pluggged into your TV set. This Home

Theater only improves the sound of your DVD player, it does not affect the

video at all.

Your DVD player has no picture

Slight delay when switching from DVD

to TUNER input.

This is normal, as the set tries to detect stereo or 5.1 channel signals.

During DVD play, the STEREO

indicator is on.

If your DVD disc was recorded with PCM, this is normal. Press the SURROUND

button.

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