My network is not listed, Network password was not accepted – Logitech Squeezebox Wi-Fi Internet 930-000101 User Manual

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Squeezebox Radio Feature Guide

10/14/2009

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Note: If your network is not secured or you have an Ethernet network, it does not have a password. To complete the setup
process, go to your Squeezebox and follow the on-screen instructions.

To get your network name if your computer is connected via Wi-Fi, go to your computer.

 Windows - Click on the wireless network icon in your task bar.

 Windows XP - Double-click on the network icon in your task bar.

 Macintosh - Click once on the Wi-Fi icon at the top right of your screen.

Your network name will have a checkmark next to it.

If you don’t have your wireless network password:

Check to see if you have it written down somewhere .

Ask someone else in your home if they know it.

Contact the person who set up your home network.

Check your router manual.

Contact your router manufacturer or ISP for assistance.

For information about how to configure your router to work with your Squeezebox, see the appropriate Knowledge Base
article at www.mysqueezebox.com> Support. Under Troubleshooting, search on your router model.

My network is not listed

Squeezebox Radio is designed to find all wireless networks in range and display them by their network name (also known
as their SSID). If you cannot select your network during setup because it isn’t listed under the Choose Network menu on
your Squeezebox, try the following:

Make sure that Squeezebox Radio is within range of your wireless network and free from potential sources of
interference, such as cordless phones. As a test, move the Squeezebox closer to your router, reset the
Squeezebox and try connecting again.

If you suspect that other wireless networks are preventing your Squeezebox from reliably connecting to your
network, try changing the channel your wireless router is operating on. For assistance with this and other router
configuration options, see your router’s documentation or contact your router manufacturer or ISP for support.

Unplug your router, wait 30 seconds, plug it back in. Wait a few minutes and see if your network name now
appears in the list.

If your network name still does not appear, your router might be configured to not broadcast its SSID. In this case,
enter your network name manually:
a.

Select the I don’t see my Network option at the bottom of the list of networks.

b.

On the next screen select Enter my network name to enter it manually.

Note: Network names (SSIDs) are case-sensitive. For example, if you’ve named your network MyNetwork, the
name mynetwork will not be accepted.

Note: For information about accessing and changing your router settings, refer to your router manual and your router
settings page online, or contact your router manufacturer or ISP.

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