Logitech Squeezebox Wi-Fi Internet 930-000101 - Manual (Page 24)

Squeezebox Radio Feature Guide 10/14/2009
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
Make sure Squeezebox Server is running.
a.
Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.
Mac: Go to System Preferences and select Squeezebox Server.
b. In the Server Status tab, if the status indicates that the server is not running, click Start Squeezebox
Server.

Reboot your computer.

If you are using a third-party firewall such as Trend Micro, Norton, McAfee or OneCare, please see our
Knowledge Base at www.mysqueezebox.com > Support. Under Troubleshooting Help, search for instructions
related to your specific firewall. If your firewall is not covered by our Knowledge Base, add exceptions for three
ports as follows: port 3483 UDP, port 3483 TCP, and port 9000 TCP. For information on how to make this change
in your firewall software, search the internet for “exceptions, ports, <your firewall application name>,” or contact
technical support for your firewall software.

Confirm that Squeezebox Radio is connected to the same network that Squeezebox Server is connected to. If
there are multiple networks available, the computer might be connected to one network (using an Ethernet or
wireless connection), while Squeezebox Radio is set to connect to a different network.

If your network uses multiple routers or Voice over IP (VOIP) or you’re on a corporate network that has a complex
or segmented network configuration, ensure that your computer and Squeezebox Radio are on the same network
segment. This allows Squeezebox Radio to automatically connect to Squeezebox Server on your computer.

Make sure Squeezebox Server is looking in the correct location for your music:
a.
Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.
Mac: Go to System Preferences and select Squeezebox Server.
b. Click the Music Library tab.
c. Browse to and click on the music and playlist folders that you would like to have in your Squeezebox music
library.
d. Click Apply.
Squeezebox Server will scan your computer and index your selections into the music library.
Can’t play my personal music collection
If you can’t connect to your music from your Squeezebox, it could mean that Squeezebox Radio cannot locate your
computer. Check the following items for the cause of this problem:

Make sure Squeezebox Server is installed and running.

Determine whether your firewall is causing an issue.

Make sure your network environment is not causing an issue with subnets or network segments. Issues can occur
if:
o Two routers on your networks are serving different IP schemas
o You have a VLAN (Virtual Local Area Network) and are serving different subnets for Wired and Wireless
connections
o You are connecting Squeezebox Radio to a network other than yours
During normal operation, if Squeezebox Server is running on a computer that’s part of your wireless network, your
computer’s name will be displayed in the My Music menu on Squeezebox Radio.
Note: If you have named your music library in Squeezebox Server at Control Panel > Music Library, that is the name
that will appear when you select My Music from the home menu at your Squeezebox.
If you’ve successfully completed the setup and your music collection won’t play on Squeezebox Radio, the issue could be
the file format of the music.
Is Squeezebox Server running?
To allow your Squeezebox to locate and connect to your computer, make sure that Squeezebox Server is running on your
computer.