Warranty – Lantronix ETS16PR User Manual
Page 68
Compliance and Warranty Information
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ETS Installation Guide
Warranty
Lantronix warrants each Lantronix product to be free from defects in material and
workmanship for a period of ONE YEAR. During this period, if a customer is unable
to resolve a product problem with Lantronix Technical Support, a Return Material
Authorization (RMA) will be issued. Following receipt of a RMA number, the customer
shall return the product to Lantronix, freight prepaid. Upon verification of warranty,
Lantronix will -- at its option -- repair or replace the product and return it to the
customer freight prepaid. If the product is not under warranty, the customer may have
Lantronix repair the unit on a fee basis or return it. No services are handled at the
customer's site under this warranty. This warranty is voided if the customer uses the
product in an unauthorized or improper way, or in an environment for which it was not
designed.
Lantronix warrants the media containing its software product to be free from defects
and warrants that the software will operate substantially according to Lantronix
specifications for a period of 60 DAYS after the date of shipment. The customer will
ship defective media to Lantronix. Lantronix will ship the replacement media to the
customer.
In no event will Lantronix be responsible to the user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or
consequential damage or loss of equipment, plant or power system, cost of capital,
loss of profits or revenues, cost of replacement power, additional expenses in the use
of existing software, hardware, equipment or facilities, or claims against the user by
its employees or customers resulting from the use of the information,
recommendations, descriptions and safety notations supplied by Lantronix. Lantronix
liability is limited (at its election) to:
Refund of buyer's purchase price for such affected products (without
interest).
Repair or replacement of such products, provided that the buyer follows the
above procedures.
There are no understandings, agreements, representations or warranties, expressed
or implied, including warranties of merchantability or fitness for a particular purpose,
other than those specifically set out above or by any existing contract between the
parties. Any such contract states the entire obligation of Lantronix. The contents of
this document shall not become part of or modify any prior or existing agreement,
commitment or relationship.
For details on the Lantronix warranty replacement policy, go to our web site at