82 10. help – Panasonic KX-MB2030EX User Manual

Page 82

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Cause & Solution

“FAX IN MEMORY”

R The unit has a document in memory. See the other displayed message

instructions to print out the document. For fax memory capacity, see
page 104.

R If the PC fax setting (feature #442 on page 65) is set to “ALWAYS”,

– check the connection between the computer and the unit.
– check that the computer is turned ON.

R If your unit is connected to the computer via the LAN and the fax preview

mode (feature #448 on page 53) is set to “ON”,
– view, print or save the received fax documents, and then erase the

unnecessary documents (page 53).

– turn the setting to “OFF”. The fax documents stored in memory will be

printed automatically.

“FILE SIZE OVER”

R When performing scan to FTP server or scan to SMB folder, the total file

size of scanned data exceeded the file size limitation. Divide the document
into sections.

“KEEP COPYING”

R Copying has stopped due to some existing problem (Example: a lack of

recording paper or a recording paper jam). See the other displayed message
instructions to continue copying.

“LOW TEMP.”

R The inside of the unit is extremely cold and cannot be operated. Use the unit

in a warmer area.

“MEMORY FULL”

R When performing memory transmission, the document being stored

exceeded the memory capacity of the unit. Send the entire document
manually.

R When making a copy, the document being stored exceeded the memory

capacity of the unit. Press MStopN to clear the message. Divide the
document into sections.

“MODEM ERROR”

R There is something wrong with the unit’s modem. Contact our service

personnel.

“NO FAX REPLY”

R The other party’s fax machine is busy or has run out of recording paper. Try

again.

“OUT OF PAPER INPUT TRAY
#2”

R Recording paper is not loaded in the manual input tray. Load paper

(page 15).

“PAPER IN TRAY #2”

R The recording paper is installed in the manual input tray (page 15).

“PAPER JAMMED”
“OPEN TOP COVER”

R A recording paper jam occurred. Remove the jammed paper (page 92).

“PC FAIL OR BUSY”

R The cable or the computer power cord is not connected correctly. Check the

connections (page 17, 26).

R The software is not running on the computer. Restart the software and try

again.

“PHONEBOOK FULL”

R There is no space to store new items in the phonebook. Erase unnecessary

items (page 44).

“PLEASE WAIT”

R The unit is warming up. Wait for a while.

“POLLING ERROR”

R The other party’s fax machine does not offer the polling function. Check with

the other party.

“REDIAL TIME OUT”

R The other party’s fax machine is busy or has run out of recording paper. Try

again.

“REMOVE DOCUMENT”

R The document is jammed. Remove the jammed document (page 97).
R Attempted to send or copy a document longer than 600 mm using the

automatic document feeder. Press MStopN to remove the document. Divide
the document into two or more sheets and try again.

82

10. Help

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