Panasonic KX-FM255 - Manual (Page 101)

101
Operations
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For Assistance, Call 1-800-435-7329
Copying
● The glass or rollers are dirty. Clean them (p. 112).
● The thermal head is dirty. Clean it (p. 112).
● The film is not inserted correctly. Insert it correctly (p. 110, 111).
● The film is not inserted correctly. Insert it correctly (p. 110, 111).
● Some paper has instructions recommending which side to print on.
Try turning the paper over. We recommend smooth paper such as
Hammermill
Jet Print for clearer printing.
● You may have used paper with a cotton and/or fiber content that is
over 20%, such as letterhead or resume paper. We recommend
smooth paper such as Hammermill
Jet Print for clearer printing. R
R
Cause & Remedy Problem
A dirty pattern or a black line
appears on the copied documents.
The copied image is distorted.
The document is not copied properly.
The copied document is blank.
The printing quality is poor.
The printing is light.
A B C
Original Copy
Using an answering machine
● Your greeting message on the answering machine is too long.
Shorten the message (up to 10 seconds).
● The answering machine rings too many times. Set to 1 or 2 rings.
● The silent detection feature is deactivated. Activate this feature
(p. 74).
● Check if the answering machine is turned on and connected to the
unit properly (p. 63).
● Set the number of rings on the answering machine to 1 or 2.
● The remote access code on your answering machine is the same
as your fax activation code. Set a different number for each code.
● You did not program your remote access code in your fax machine
correctly. Program the same code that is programmed on the
answering machine (p. 65).
● The greeting message has a silent pause longer than 4 seconds.
Re-record the greeting message.
● The code may include “#” which is used for certain features
provided by the telephone company. Change the code on the
answering machine to another number which does not include “#”
(p. 65).
● Advise the caller not to pause for over 4 seconds while recording
their voice message.
● Your answering machine ran out of recording tape. Rewind the
tape to record messages.
● You set the answering machine to only give a greeting message.
Cause & Remedy Problem
I cannot receive documents
automatically.
I cannot receive voice messages.
I cannot retrieve recorded voice
messages on the answering machine
from a remote location.
The greeting message on your
answering machine is interrupted
halfway and the caller cannot leave
a voice message.
I pressed the remote access code to
access the answering machine
remotely, but the line was
disconnected.
Callers complain that their voice
message is interrupted halfway and
they cannot leave a message.
Callers complain that they cannot
send a document.
(continued)
● The film is not inserted correctly. Insert it correctly (p. 110, 111). A paper jam occurs during copying.