Appendix a, Support services and worldwide offices, A.1 technical support – Psion Teklogix Netbook Pro none User Manual

Page 157: A.2 product repairs, Appendices, Appendix a: support services and worldwide offices, Ppendix, Upport, Ervices, Orldwide

Advertising
background image

Psion Teklogix NETBOOK PRO User Manual

A-1

A

PPENDIX

A

S

UPPORT

S

ERVICES

A

ND

W

ORLDWIDE

O

FFICES

Psion Teklogix provides a complete range of product support services to its custom-
ers worldwide. These services include technical support and product repairs.

A.1 Technical Support

Technical Support for Mobile Computing Products is provided via e-mail through
the Psion Teklogix customer and partner extranets. To reach the website, go to
www.psionteklogix.com and click on the appropriate Teknet link on the home page.
Then click on the Log-in button or the Register button, depending on whether you
have previously registered for Teknet. Once you have logged in, search for the “Sup-
port Request Form”.

A.2 Product Repairs

International

For product repairs, please contact your local Psion Teklogix office (see
page A-2).

Canada/U.S.A

Canadian and U.S. customers can receive access to repair services, by calling
the toll-free number below, or via our secure website (see Technical Support,
above).

Note:

Customers calling the toll-free number should have their Psion Teklogix
customer number or trouble ticket number available.

Voice:

1 800 387-8898 (press option “2”)

Fax:

1 905 812-6304

Advertising