Troubleshooting – Panasonic KX-TG2388 User Manual

Page 61

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Useful Information

For assistance, please visit http://www.panasonic.com/consumersupport

61

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on Your
Display...” (p. 60) for the Cause & Remedy.

Problem

Cause & Remedy

No link to base.
Move closer to

base, try again.

” is

displayed and an alarm
tone sounds.

L

You are too far from the base unit. Walk closer to the
base unit.

L

Confirm the base unit’s AC adaptor is plugged in.

L

Raise the base unit antenna.

L

If the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 45).

Static, sound cuts in/out,
fades. Interference from
other electrical units.

L

Move the handset and base unit away from other
electrical appliances.

L

Walk closer to the base unit.

L

Raise the base unit antenna.

L

If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.

The handset and/or base
unit does not ring.

L

The ringer volume is turned off. Set to high, medium, or
low (page 39).

The handset display is
blank.

L

If the handset display is blank, fully charge the battery
(page 10).

You cannot program any
function items.

L

Programming is not possible while the handset and/or
base unit is being used.

L

Do not pause for over 60 seconds while programming.

L

Walk closer to the base unit.

L

While another user is listening to messages or the
Answering System is handling a call, you cannot
program. Try again later.

While programming or
searching, the handset
starts to ring and the
program/search stops.

L

A call is coming in. To answer the call, press {C}, {s}
or {SP-PHONE}. Start again from the beginning after
hanging up.

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