Icd group features—call log history for icd group – Panasonic KX-TDE200 User Manual

Page 91

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1.3.36 ICD Group Features—Call Log History for ICD Group

An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first.

To enter incoming call queue monitoring mode

On-hook.

Enter ICD Group
extension number
.

Off-hook.

6-Line Display PT

Enter 739.

3

9

7

C.Tone

ICD Group

extension no.

Group Monitor On

To confirm the Call Log History

Press "LOG".

Confirm the Call Log History.

JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18

EXIT LOG SPRVS

Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06


EXIT CLEAR

While the display is in incoming call queue monitoring mode

6-Line Display PT

Document Version 2008-10

Operating Manual

91

1.3.36 ICD Group Features—Call Log History for ICD Group

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