Technical support – Palm Zire 72 User Manual
Page 666
Zire™ 72 Handheld
644
CHAPTER 30
Getting Help
Technical support
If, after reviewing the self-help resources, you cannot solve your problem, go to
or send an e-mail to your regional Technical Support office.
Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
When you do contact Technical Support, please provide the following information:
• The name and version of the desktop operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of handheld software you are using and available memory
To find version and memory information, follow these steps:
1.
Go to the Home
screen
.
2.
.
3. Select Info from the App menu.
4. Select Version for version info, and Size for memory info.