Troubleshooting – Planar E2C User Manual
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Troubleshooting | 11
Troubleshooting
Problem
Possible Cause
Solution
No image appears on
the screen
Computer is not
powered on.
Turn on computer.
Power cord is not
securely connected.
Tighten power cord connection and turn
on computer.
Video cable
connected incorrectly.
Make sure the first display of a dual-
headed system or the only display of a
single-headed system is connected to the
Video 1 port on the display controller.
Conflict with driver
version
A previous version of
the display driver is
still installed on the
computer system.
Remove any existing display driver before
you install a more recent version.
The installation CD
contains a file older
than the one currently
on your system.
The Confirm File Replace dialog box
appears if the installation CD contains
a file older than the one currently on
your system. Click No to the question
Overwrite the newer file? or click No to All.