Palm 5240 - Manual (Page 44)

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Sorting Messages
By default, messages display in the order in which they were received from
most to least recent. You can re-sort your messages to display,
z
new messages first, and then the saved messages,
z
alphabetically according to the sender's name with unknown callers listed
at the end,
z
urgent messages first followed by non-urgent messages.
Note: Visual Voice Mail shows the caller ID information for calls from
internal extensions that have a voice mailbox. All other calls are display as
"Unknown Caller."
To re-sort messages (applies to current voice mail session only):
1. From the Voice Mail main screen, press the More Choices command key
repeatedly, until Sort Options appears.
2. Press the Sort Options command key.
3. Select a sort option using the Navigation keys.
4. Press the Done command key to go back to the Voice Mail main screen.